Refund & Return Policy

Effective: 2022

Thank you for choosing Opplex IPTV. We strive to offer high-quality IPTV services to all our customers. Please read our refund and return policy carefully before purchasing our services.

1. Eligibility for Refund

• Refund requests must be made within 3 days of purchase.
• Refunds are only applicable if the service is not functional or has a technical login issue from our side that cannot be resolved within 48 hours.
• No refunds will be issued after 3 days of activation.

2. Non-Refundable Services

• Any subscription purchased beyond the 24-hour window is non-refundable.
• Trial packages are non-refundable.
• Refunds do not apply if the issue is due to customer-side technical problems like device incompatibility or internet issues.

3. Cancellation Policy

You may cancel your subscription at any time, but please note that no refunds will be issued for partial periods of use.

4. Process of Refund

• To initiate a refund, contact our support team at info@opplexiptv.com.
• Once approved, refunds will be processed and credited to the original payment method within 7–10 business days.

5. Returns

No physical returns apply since our services are digital and delivered electronically.